If you are experiencing any of the following:-
Your boiler has a white or black pipe going outside and –
- You have no heating or hot water
- The boiler is making a bubbling noise and displaying a fault code such as A01, EA, “Ionisation fault”, L2, F4 or E13, then chances are this pipe has frozen.
To thaw the pipe out, heat up a kettle and pour warm but not boiling water over the pipe, this may take a few attempts to melt the ice inside the pipe. Once the ice has melted reset your boiler and it should fire up.
- If you normally turn your heating off at night we would recommend leaving it on during these extreme temperatures with your thermostat set at around 16 or 18 degrees.