Struan Baptie Property Management – Placement Experience By Rachael Farnaby

During my third year of University I was given the opportunity to fulfil a placement as part of one of my modules. I decided that I would like to choose a property management company and since completing the 10 week programme, I am glad that I did. The purpose of the placement is to give students an insight and understanding of the employability skills required once we graduate from University.

Throughout my time at Struan Baptie I was given many different tasks and allowed to shadow employees to enhance my learning. The first couple of weeks were primarily spent in the office, learning how the business operates. I was shown how to create a lease, how to advertise properties that have become available and how their filing system works. This was essential to building a foundation for me to grasp how these important tasks are to keep everything running smoothly for clients. In the following weeks I was able to shadow both Struan and Craig whilst doing checkouts, inventories and taking pictures of properties for advertising. I enjoyed this the most. Visiting the properties that they managed and seeing the work that goes into maintaining and advertising properties gave me an understanding of the workload they undertake.

Struan Baptie is a very reputable property management company and I can see why. They strive to put client’s needs first and dealt with everything in a timely manner. Placement with them has allowed me to utilise skills I have learned in the classroom in an actual working environment. As clients came into the office, I was able to develop my customer service skills which was beneficial to me.

I was very lucky to have been paired with Struan Baptie Property Management for my placement as I felt they were both very professional but also went out of their way to make me feel comfortable. If I had any queries I didn’t hesitate to ask and anything I wanted to learn they were more than happy to show this to me. I would just like to say a big thank you to Struan and his team for everything they have done for me over the past ten weeks, they have made my experience very memorable.

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